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Frequently Asked Questions

1. Is it possible to issue a sick leave to those who do not have the status of insurance in the CSHI system?
2. If the patient does not have an insurance status, what should be done?
1. Check the status and periods of debt using available resources 2. If there is a debt, then you need to pay it or eliminate it, but no more than 12 previous months (from the current month of this year to the current month of last year). The insurance status will be assigned within 3 working days If a person is self-employed, an independent payer, then the debt can be paid as an independent payer If there is a debt from an individual entrepreneur (IE), owners of a peasant farm (KH), persons engaged in private practice, an employee or someone who works under a civil law contract (GPH), then you need to check the status of the payments sent, there may have been refunds, then you need to pay the debt and the penalty If payments were mistakenly paid for another period or payment documents were incorrectly issued, then you can refund the money for these periods. To do this, you need to write an application to the NAO "State Corporation "Government for Citizens", specify the reason for the error and attach documents confirming the payment to the application
3. A convicted person is a stateless person, is attached to a medical organization and has the social status "Convicted" in the EPS (electronic health passport), but is displayed as uninsured in the KIIS (Comprehensive Medical Information System). What should I do?
To solve the problem of displaying the status of a convicted person, it is necessary to contact the KuIS (Committee on the Penal Enforcement System)Ministry of Internal Affairs of the Republic of Kazakhstan.
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